Privacy & Cookie Policy

What does this privacy policy cover?

This Privacy Policy covers treatment of personally identifiable information (“personal information”) that we gather when you are accessing our web site, or in connection with our sponsored events or services. The types of personal information that may be collected include your full name, company name, e-mail address and telephone number. This policy does not apply to processes that Drascombe do not own or control, or to entities that Drascombe does not employ or manage.

What Personal Information do Drascombe collect?

The information we gather from customers enables us to personalise and improve our services. We collect the following types of information from our customers.

Personal Information You Provide to Us:

We may receive and store any information you enter on our web site or provide to us in any other way. You can choose not to provide us with certain information. The personal information you provide may be used for such purposes as responding to your requests for certain products and services, customising the advertising and content you see, and communicating with you about specials, sales offers, new products and Drascombe events.

Personal Information Collected Automatically:

We may receive and store certain types of information whenever you interact with our web site or services. Drascombe may choose to automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page you requested.

Generally, our service may automatically collect usage information, such as the numbers and frequency of visitors to our site and its components. Drascombe only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the web site or services so that we can improve the website and services.

Our product automatically gathers certain information related to the usage and effectiveness of our online self-service support. We only use such data in the aggregate, and not in a form that would identify you personally. This aggregate data helps us determine how effective support service is, so we can improve our self-service tools and make them as effective as possible.

E-mail Communications:

We may receive a confirmation when you open an e-mail from Drascombe if your computer supports this type of program. Drascombe may use this confirmation to help us make e-mails more interesting and helpful. If you do not want to receive e-mail or other mail from us, please notify us by e-mail by clicking here

What About Cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. Drascombe cookies do not collect personal information, and we do not combine the general information collected through cookies with other personal information to tell us who you are or what your screen name or e-mail address is.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Will Drascombe share any of the personal information it receives?

Personal information about our customers is an important part of our business. We neither rent nor sell your personal information to anyone. We share your personal information only with your consent or to business affiliates as described below.

Business Transfers:

In some cases, we may choose to buy or sell business assets. In these types of transactions, customer information is typically transferred with related assets. Moreover, if Drascombe or substantially all of its assets were acquired, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Drascombe may continue to use your personal information as set forth in this policy.

Protection of Drascombe and Others:

We may release personal information when we believe in good faith that release is necessary to comply with any law; enforce or apply our conditions of use and other agreements; or protect the rights, property, our employees, our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Access to Data Held

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Marketing

If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 24 April 2018.

Questions or Concerns

If you have any questions or concerns regarding privacy, please contact us through our contact form. We will make every effort to resolve your concerns.